Privacy policy

Podium LLC (“Podium,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://podiumllc.com/ (the “Site”) and make a purchase.

Please read this policy carefully. By using the Site, you consent to the data practices described herein. If you do not agree, please do not access or use the Site.

1. Information We Collect

We collect information that you provide directly to us and information automatically collected during your visit.

A. Information You Provide:

• Personal Identifiers: Name, email address, shipping/billing address, phone number.

• Commercial Information: Records of products purchased, considered, or returned.

• Payment Information: Credit/debit card details (processed securely by our third-party payment processors; we do not store full card numbers on our servers).

• Account Information: Username, password, preferences.

• Communications: Contents of messages sent through contact forms, email, or chat.

B. Information Collected Automatically:

• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, dates/times of access.

• Location Data: General geographic location derived from your IP address.

• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and personalize content/ads. You can control cookie settings through your browser.

C. Information from Third Parties:
We may receive information from social media platforms, analytics providers, and payment processors, consistent with your privacy settings on those services.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• To process and fulfill your orders, transactions, and returns.

• To communicate with you about your account, orders, and our services.

• To send you marketing and promotional communications (with your consent, where required).

• To improve, personalize, and optimize our Site, products, and customer service.

• To prevent fraud, monitor for security threats, and protect the integrity of our Site.

• To comply with legal obligations and enforce our Terms & Conditions.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who perform services on our behalf (e.g., payment processing, shipping, marketing, analytics). These parties are contractually obligated to protect your data.

• Legal Compliance: To comply with applicable law, regulation, legal process, or governmental request.

• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

• With Your Consent: For any other purpose disclosed to you at the time we collect the information, with your permission.

4. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

• Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any email. You cannot opt-out of transactional/service emails (e.g., order confirmations).

• Cookies: Most web browsers allow you to manage cookie preferences. Disabling cookies may affect your site experience.

• Account Information: You can access and update your account information by logging into your PODIUM account.

• Data Subject Requests: You may have the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise these rights, please contact us at privacy@podiumllc.com. We will respond in accordance with applicable law.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

7. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any website you visit.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us so we can delete it.

9. International Users

The Site is operated in the United States. If you are accessing the Site from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top. We encourage you to review this policy periodically.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

PODIUM LLC
Data Protection Officer
2500 Executive Parkway
Lehi, UT 84043
Email: privacy@podiumllc.com